Personal Information Protection Policy
1. Compliance with laws and regulations
Our company complies with the laws, guidelines, and other norms to be applied that the nation sets to protect personal information, and our company protects personal information that is held by our company.
2. Acquisition, use, and offer of personal information
Our company, as the company that does the food service, broker business for care facility, wholesales, mail order business and other business, clearly defines the purpose for use of personal information. And our company gets and uses the appropriate personal information by fair and appropriate means within necessary extents to achieve its purpose.
3. Management for personal information
Our company does efforts to prevent the leakage, loss, or damage of personal information that is held by our company. And our company accumulates and stores the personal information safely under the strict management. Our company takes immediate corrective action at the occurrence of problems
4. Outsourcing of personal information
In case of outsourcing the personal information, our company requires the contract to prevent leaking and use other than purpose and do the strict control and supervise.
5. Disclosure, correction, suspension of use for personal information
Our company corresponds properly if there is a request such as disclosure, correction, suspension of use request or inquiry, complaint and consultation, from the person about his or her personal information held by our company.
6. Our system for personal information
Our company establishes an internal system to perform the continuous improvement for the protection of personal information.
Handling of personal information
1. Purpose of use of personal information
ASMO Catering Malaysia SDN. BHD. (hereinafter referred to as “our company”) uses your basic individual information that identifies you, such as your name, address, telephone number, date of birth and e-mail address, and transaction information between our and you for the following purposes.
- 1.To allow our company and our affiliated companies to send catalogs and DM, and provide a variety of information, regarding such as after-sales service, new products and services.
- 2.To allow our company and our affiliated companies to perform the survey and provide other related advantageous information.
- 3.To allow our company to send such as corporate catalogs, DM, and samples that we consider as appropriate to be sent.
- 4.To allow our company and our affiliated companies to do the credit management and collection management, credit management related to our transaction
- 5.In order to carry out services, such orders and shipping services that have been entrusted to our company.。
- 6.To allow us to respond to inquiries from customers.
- 7.If we use the personal information other than items mentioned above from 1 to 6, we will notify individually.
2. Provision of personal information
Our company and our affiliated companies do not provide, disclose, and etc the personal information that was obtained from customers except for following cases mentioned below.
- 1.If the cases are based on the laws and regulations.
- 2.If we obtain your prior approval consent.
- 3.If we judge that it is necessary for such as life, body, property of customers, benefits of public interest, or benefits of customers.
- 4.If our company and our affiliated companies take over the personal information through the merger, spin-off, and business transfer done by our company and our affiliated companies.
- 2. Provision of personal information
3. Joint use of personal Information
Our company and our affiliated companies jointly use the personal information that has been acquired from such a variety of application, such as the Internet, telephone, postcard, FAX and website.
- 1.The items of your personal information and purpose for using your personal information is according to the “1. Purpose for use of personal information.”
- 2.The scope of shared usage is limited within our affiliated companies.
- 3.Our company has the responsibility for shared use of the personal information.
- 3. Joint use of personal Information
4. Consignment of personal information
Our company and affiliated companies may entrust the personal information that has been obtained from customers to outsourcing company that we have had the agreement for protecting personal information. We do not entrust except for consignment of the personal information to achieve the purpose of use, indicated to customers, within the necessary scope.
- 4. Consignment of personal information
5. Disclosure, correction, suspension of use of personal information
1.We will disclose his or her personal information that we have upon the offer from the customer himself/herself or the attorney the customer recognizes. However, we can not disclose for any of following cases.
- (1)When there is a risk for the rights and interests of customers and third parties.
- (2)If there is the possibility that the disclosure cause the significant hindrance to business operations of our company and our affiliated companies. The Company and when that could cause a significant hindrance to business operations of our company and our company’s affiliates
- (3)If there is risk for violation of other laws and regulations.
- 2.If there is an error in the personal information that is disclosed to the customer, we make corrections immediately.
- 3.If there is the offer for suspension of personal information from the customer himself or agent whom the customer himself recognizes, our company and our affiliated companies will immediate stop the usage.
- 4.There is the case that we may charge a separate actual expense upon the request of disclosure claim from the customer.
5.Upon the disclosure claim from the customer, the copy for his/her official identification, such as driver’s license, insurance card, passport, and resident card, is required.
※ Please contact “7. Contact Us” for procedures regarding consultation and disclosure for personal information.
- 5. Disclosure, correction, suspension of use of personal information
1. Customer may get the “Cookie Information” for operation of the website on the process of the use for this site. “Cookie information” is the data that identifies the computers that you use and allows you to use it more conveniently (which provides, such as the ability to store information in the favorite list) when you visit our website again, and etc. You can set to reject Cookie by changing the settings of Internet browsing software (browser) that you use. In this case, you can not properly use the website or service provided by the website.
2. On our web site for the Web beacons (sometimes called the “Clear GIF”) are used on some pages. The Web beacon is the technique to find out how many times the access to certain pages were made.
We take the statistics to know about the usage of the website and use the web beacon to improve the web page, products and services.
- 3. SSL means the ability to prevent eavesdropping and falsification of data by encrypting the information for sending and receiving the data. to send and receive to prevent eavesdropping and falsification of data by encrypting the information. In our company’s web site, there may be the case to send and receive some personal information such for the membership registration and questionnaire responses. In that case, our company takes the measure to prevent outside third party from intercepting the personal information by using encrypted communication with SSL in the corresponding page.
- ・Please provide your personal information according to your own will. If your personal information is not available, you might not be able our services, such as sending products and shipping catalogs and DM.
- ・The phone conversation between our company and you might be recorded for improving the quality of the phone corresponding and understand the content of the communication.
- 6. Other
7. Contact Us
If you would like the question, correction, deletion regarding the personal information, and have the question for of the privacy , please contact us.
ASMO Catering Malaysia SDN. BHD
Lot 8.06 88,Jalan Raja Chulan, 50450 Kuala Lumpur.